FAQ

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Every session is a live video call with your dedicated mentor. You speak for most of the session — practicing conversations, presentations or test tasks — while your mentor corrects, guides and gives feedback in real time.

Yes. Many of our learners start from a beginner level. Your mentor adjusts pace, vocabulary and lesson plan to where you are today and builds up gradually.

After your free trial, we look at your goal (fluency, business English, IELTS or interviews), your current level and your preferred timings, then match you with the mentor best suited for that combination.

You choose. Sessions run seven days a week, morning to late evening. You can pick fixed weekly slots or reschedule flexibly around work and studies.

Most learners feel noticeably more confident within 4–6 weeks of regular practice. Bigger goals like IELTS bands or interview readiness typically take 2–3 months of focused work.

Yes — one full session, free, with no card and no commitment. It includes a level assessment and a recommended plan for your goal.

Yes. Your mentor shares personalized notes, vocabulary lists, practice tasks and session recordings so you can revise between classes.

Absolutely. Tell us once and we'll rematch you at no cost. Your lesson plan and progress notes carry over to the new mentor.

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